As a consumer you can withdraw from an order within 14 days of placing it, without giving a reason. If the service has already started, you pay only for the days it ran; we refund the rest within 14 days, using the payment method you paid with.

The right of withdrawal applies to consumers. Business customers can cancel a service in the client area.

Have an account? Log in to choose your order.

You find it in the order confirmation email, for example 1234567890.

We send the acknowledgement of your withdrawal to the email address of your account.